Frequently asked questions

Can I get a refund or exchange for my ticket to attend the ceremony?

We want to ensure risk-free booking for our attendees. We will continue to follow current UK Government guidelines and advice from Public Health England on Covid-19 safety at the event. If guests should become unwell with Covid in the lead-up the event, and are therefore unable to attend, we will review these on a case by case basis, although our preference will always be for tickets to be transferred to a colleague.

Which Covid-19 safety measures are you taking?

We ask that all guests take a lateral flow test within 24 hours before their arrival at the Hilton London Metropole. If your test is positive, please do not attend, and nor should you attend if you are experiencing any of the main Covid-19 symptoms.

Though masks will not be mandatory, we encourage you to wear them in common areas. Hand sanitiser dispensers will be placed throughout the venue, including at your dinner table.

Air vents will be opened intermittently during the evening, meaning fresh air will circulate throughout the Kensington Suite where the dinner and ceremony are taking place.

You may also wish to read the Hilton’s Covid policy and the guide on travelling to England during Covid .

How much does it cost to enter the awards?

Nothing, entry is free.

What period do these awards relate to?

Unless otherwise stated in the specific category criteria, the judges will be looking for outstanding examples of best practice during the 2019-20 academic year.

We will accept submissions based on projects, initiatives or endeavours that commenced prior to the 2019-20 academic year, provided that core achievements have taken place during this main period of focus. We will also accept any evidence that has come to light after the close of the 2019-20 academic year if this further underlines success.

Can we enter more than one category?

You may enter as many categories as you wish, but you must complete a separate submission for each category.

Can we enter the same submission in more than one category?

No, please choose the most appropriate category for each entry. If you are unsure which category to choose, please contact .

Can an institution enter more than one project/team in a single category?

Yes, if the entries are distinctive and unrelated you may submit more than one. Otherwise, it is advisable to combine the best elements in a stronger single entry.

Can we enter more than one individual in a single category?

Yes, if the category recognises an exceptional individual, you may enter as many as you wish from your institution.

How will I know that my submission has been received?

Once you have submitted your entry you will receive an email confirming your institution name, the nominee and the category you have entered. This email will also contain a unique Nomination Code number that will be used in future THE Awards 2021 correspondence relating to your entry. If you do not receive your confirmation email, please contact .

Who can enter?

The awards are open to anyone involved in higher education in the UK or Ireland. Entries can be completed by institutions themselves or their suppliers (architects, PR companies, etc.). If you are entering on behalf of an institution, please make sure it is happy for you to do so.

Some institutions now insist on all awards submissions going through a centralised process, but if this is not the case at your institution, we would still ask that potential entrants make their management and marketing teams aware that they are making a submission.

What are the specific entry form requirements?

As well as sharing the Entry guidelines , central teams may wish to circulate these specific entry form requirements:

  1. Nominee or key personnel (if you wish to highlight the role of specific people)
  2. Submission title or project name (if applicable)
  3. Project URL of link to further information about your entry (if applicable – link will be published if the entry is shortlisted)
  4. Institution name *
  5. Submission text * (address specific criteria – strict limit of 500 words)
  6. Edited submission * (will be published if the entry is shortlisted - strict limit of 150 words)
  7. Supporting material 1
  8. Supporting material 2
  9. Upload institution logo *

* mandatory field

Additionally, in the Most Innovative Teacher of the Year category only, we are inviting entrants to submit resources for THE Campus, our recently launched teaching and learning practice hub. These will not form part of the awards entry so will not be judged. Further details can be found beneath the category criteria .

Are collaborative entries accepted?


Institutions working together
If your entry relates to an initiative or project carried out in collaboration with other institutions, the submission should come from the lead institution. In such cases, please enter “ <University name> in collaboration with <University name> ” or, in cases where the institutions are working together under a project title, " <project name (the universities of x, y and Z)> ", in the ‘Institution name’ field on the entry form.

If there is no lead institution, to avoid multiple entries for the same project, please agree who will make the submission on behalf of the group.

Institutions working with public or private partners
If your entry relates to a collaboration with an external organisation who you would like to credit, please enter " <Institution name>, in collaboration with <organisation name> " , in collaboration with " in the ‘Institution’ field on the entry form .

When does the website open for entries?

The morning of Thursday 8 April 2021 .

When is the closing date for entries?

Wednesday 9 June 2021 . Now extended until Monday 14 June 2021 at 23:59.

How do I enter?

Please read our Entry guidelines first, and then go to the Categories page and click on the relevant 'Enter now' button.

When will I find out if we have been shortlisted?

Shortlists will be published on this website and the main THE website on Thursday 9 September 2021 , and in the magazine the following week. Email confirmation will also be sent directly to the primary address on the submission on that date.

How are the entries judged?

A distinguished panel of experts will meet to choose our winners (details tbc).

Can I get feedback on my entry?

As much as we’d like to offer feedback on individual submissions, this is unfortunately not feasible due to the high number of entries.

When and where are the winners announced?

This year’s winners will be announced at a glittering awards ceremony which, pandemic restrictions permitting, will take place in-person at the Hilton London Metropole hotel on Thursday 25 November 2021 .

What is the programme for the evening?

To be confirmed 

Who should I contact if my question has not been answered above?

If you have queries relating to the categories, criteria, eligibility for entry, or anything relating to the content of your submission, please contact .

For any queries relating to the awards evening (purchase of tickets, attendance. etc.) and any other general questions, please contact .